Terms of Service

Last updated: June 23, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Skin Magic Way ("Company," "we," "our," or "us") concerning your access to and use of our website skin-magicway.com and our educational services.

By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.

2. Description of Services

Skin Magic Way provides project management education and training services, including:

• Professional certification preparation courses
• Online and classroom training programs
• Corporate training solutions
• Educational resources and materials
• Career consultation and guidance services

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into this agreement
• All information you provide is accurate and complete
• You will maintain the accuracy of your information

4. User Registration and Accounts

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorised use
• Accept responsibility for all activities under your account

5. Course Enrolment and Payment

5.1 Enrolment Process

• Course enrolment is subject to availability and our acceptance
• We reserve the right to refuse enrolment at our discretion
• Prerequisites must be met before course commencement

5.2 Payment Terms

• Payment is due as specified in your enrolment agreement
• All fees are in Australian Dollars (AUD) unless otherwise stated
• Late payment may result in suspension of services
• Additional fees may apply for payment plan arrangements

5.3 Refund Policy

• Refunds are available within 14 days of enrolment for courses not yet commenced
• No refunds after course commencement unless extraordinary circumstances apply
• Processing fees may apply to all refunds
• Refunds are processed within 30 business days of approval

6. Intellectual Property Rights

6.1 Our Content

All content on our website and in our courses, including text, graphics, logos, software, and materials, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for your personal educational purposes.

6.3 Restrictions

You may not:

• Reproduce, distribute, or publicly display our content
• Create derivative works from our materials
• Use our content for commercial purposes
• Remove copyright or proprietary notices
• Share login credentials or course access with others

7. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Interfere with the proper functioning of our services
• Attempt to gain unauthorised access to our systems
• Use our services for any illegal or unauthorised purposes
• Harass, abuse, or harm other users or our staff

8. Course Delivery and Attendance

8.1 Course Schedule

• Course schedules are subject to change with reasonable notice
• Make-up sessions may be available for excused absences
• Minimum enrolment numbers may be required for course delivery

8.2 Attendance Requirements

• Regular attendance is required for certification eligibility
• Attendance policies are specific to each course
• Missed sessions may affect certification outcomes

9. Certification and Credentials

• Certificates are awarded upon successful completion of course requirements
• Third-party certifications are subject to external body requirements
• We do not guarantee certification exam success
• Certificates may be revoked for academic dishonesty or misconduct

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the practices described in our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by Australian law:

• Our liability is limited to the amount you paid for the specific service
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee specific career outcomes or certification results
• Our services are provided "as is" without warranties

12. Indemnification

You agree to indemnify and hold harmless Skin Magic Way, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

13. Termination

13.1 Termination by You

You may terminate your account and cease using our services at any time by contacting us in writing.

13.2 Termination by Us

We may terminate or suspend your access immediately for:

• Violation of these Terms
• Non-payment of fees
• Inappropriate conduct or behaviour
• Fraudulent or illegal activities

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the exclusive jurisdiction of Victorian courts.

14.2 Dispute Process

Before initiating legal proceedings, parties agree to attempt resolution through:

• Direct negotiation between the parties
• Mediation through a recognised mediation service
• Arbitration if mediation is unsuccessful

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

18. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies rights you may have under the Australian Consumer Law or other applicable consumer protection legislation that cannot be excluded, restricted, or modified by agreement.